Terms & Conditions

Eligibility

By accessing the Website/Platform, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are accessing the Website on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

Permitted Use

You may use the Website for lawful purposes and in accordance with these Terms. You agree not to engage in any activity that interferes with or disrupts the functioning of the Website or infringes upon the rights of others.

User Accounts

Certain features of the Service may require you to create a user account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and up-to-date information when creating your account.

Merchant Onboarding and Rejection

Vyaparify retains sole discretion in determining whether to onboard or reject any Merchant on the platform. We may evaluate and consider various factors, including but not limited to the nature of the Merchant, product offerings, compliance with our policies, and the potential impact on the overall user experience. Our decision to onboard or reject a Merchant is final and not subject to dispute. We may also re-evaluate and make changes to our onboarding criteria as needed to align with our platform's objectives and standards.

Ownership

The Website and its contents, including but not limited to text, graphics, logos, images, and software, are owned by Vyaparify or its licensors and are protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works based on the Website without our prior written permission.

Trademarks

"Vyaparify" and any associated logos are trademarks or registered trademarks of Vyaparify Rubinus Private Limited. You may not use these trademarks without our prior written consent.

Third-Party Websites

The website/platform may contain links to third-party websites or services that are not owned or controlled by Vyaparify. We do not endorse or assume any responsibility for the content, privacy policies, or practices of any third-party websites. You access such websites at your own risk.

User-Generated Content

The Service may allow users to submit or share content, including reviews, comments, or other materials. By submitting content to the Website, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, reproduce, and distribute that content for any purpose.

Disclaimer

The information provided on the Website is for general informational purposes only. We do not guarantee the accuracy, completeness, or reliability of any content on the Website. You acknowledge and agree that your use of the Website is at your own risk.

Limitation of Liability

To the fullest extent permitted by applicable law, Vyaparify Rubinus Private Limited ("Vyaparify"), including its officers, directors, employees, and affiliates, shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to damages for loss of profits, revenue, data, use, goodwill, or other intangible losses, arising out of or in connection with:

• Your access to or use of, or inability to access or use, the Website or the Service;
• Any conduct or content of any third party on the Website or the Service;
• Any content obtained from the Website or the Service; and
• Unauthorized access, use, or alteration of your transmissions or content.

This limitation applies whether the claim is based on warranty, contract, tort (including negligence), or any other legal theory, and whether or not Vyaparify has been informed of the possibility of such damage.

Data Deletion Requests

Users have the right to request the deletion of their personal data. Upon receiving such a request, Vyaparify will take appropriate steps to verify the user's identity before proceeding with the deletion.

Response Timeline

Vyaparify will acknowledge receipt of the data deletion request within 3 business working days and will complete the deletion process within 30 days from the date of the request, provided that the deletion does not conflict with legal, regulatory, or operational requirements.

Exceptions

In cases where data deletion cannot be fulfilled due to legal obligations, Vyaparify will notify the user and provide the rationale for retaining the data.

Right to Rectification

Users have the right to request the correction or updating of their personal data if it is inaccurate or incomplete.

Request Process

To request data rectification, users should contact Vyaparify's support team at support@vyaparify.com. Vyaparify will respond to such requests within 3 business working days and will make the necessary corrections as soon as possible, but no later than 30 days from the date of the request.

Notification

Users will be notified once their data has been rectified.

Retention Period

Vyaparify classifies data based on its sensitivity and importance, adhering to specific retention periods as outlined in our data retention policy.

Regular Audits

We conduct regular audits to ensure compliance with this policy and make necessary updates to align with changing legal or regulatory requirements and best practices.

Automated and Manual Review

Vyaparify uses a combination of automated tools and manual review processes to monitor user-uploaded content for compliance with our content policies. While we strive to ensure that our platform remains free of inappropriate content, we encourage users to participate in this process by reporting any content that violates our terms.

Reporting Inappropriate Content

If you encounter content on our platform that you believe violates our terms or is otherwise inappropriate, please report it to our support team immediately. We will review the reported content promptly and take appropriate action, which may include removal of the content and disciplinary measures against the responsible user.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the India, without regard to its conflict of law principles.

Dispute Resolution

Any dispute arising out of or relating to these Terms or your use of the Website shall be resolved through binding arbitration in accordance with the rules of the Indian Arbitration and Conciliation Act, 1996. The arbitration shall take place in India, and the award rendered by the arbitrator(s) may be entered in any court of competent jurisdiction.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms constitute the entire agreement between you and Vyaparify Rubinus Private Limited ("Vyaparify") regarding your use of the Website and the Service, superseding any prior agreements or understandings, whether written or oral.